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An order may be cancelled if notification of such cancellation is received within 24 hours of order placement.  Beyond such time, no order may be cancelled.  To cancel an order within 24 hours of order placement, email

Into the Garden will not accept a return of any item under any circumstances except due to damage or defect at time of delivery.  These are custom orders and are non-returnable and non-refundable.

No refund will be issued in any amount if an item is refused upon delivery.